Privacy Policy

1. Introduction

Hippie Trek Nepal (“Hippie Trek”, “we”, “us”, or “our”) is committed to protecting the privacy of every individual who accesses https://hippietreknepal.com (the “Site”) or engages our trekking and travel services (the “Services”). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit the Site, submit an enquiry, or book a trek with us. By using the Site or our Services, you consent to the practices described in this Policy.

2. Information We Collect

2.1 Information You Provide Directly

1. Contact details, including full name, email address, phone number, and country of residence, submitted through booking forms, enquiry forms, or newsletter sign-ups.
2. Trip-related information, including passport number, nationality, date of birth, emergency contact details, dietary requirements, and medical information relevant to high-altitude trekking, where voluntarily provided to facilitate permits, insurance, and guide preparedness.
3. Payment information, including billing address and payment method details, processed through our third-party payment processors. Hippie Trek Nepal does not store complete payment card numbers on its own servers.
4. Correspondence you send us, including messages via email, our contact form, or WhatsApp.

2.2 Information Collected Automatically

1. Log data, including your IP address, browser type, device identifiers, pages visited, and time spent on the Site.
2. Cookies and similar tracking technologies used to remember preferences, analyze Site traffic, and improve user experience. You may disable cookies through your browser settings; doing so may limit certain features of the Site.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and confirm trek bookings and arrange associated permits, accommodation, and logistics;
• To communicate with you regarding your booking, itinerary changes, or trip-critical updates;
• To comply with Nepal government permit and immigration requirements applicable to trekking activities;
• To respond to enquiries and provide customer support before, during, and after your trip;
• To improve the Site, our Services, and the overall trekking experience we provide;
• To send marketing communications, where you have opted in, which you may unsubscribe from at any time.

4. Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

1. Government authorities and permit-issuing bodies, including the Nepal Tourism Board, TAAN, and relevant conservation area offices, as required to secure trekking permits.
2. Third-party service providers, including payment processors, accommodation partners, and transportation providers, solely to the extent necessary to fulfil your booking.
3. Legal authorities, where disclosure is required to comply with applicable law, regulation, or legal process, or to protect the rights, property, or safety of Hippie Trek Nepal, our clients, or the public.

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this Policy, including any period required to satisfy legal, accounting, or reporting obligations. Booking and trip records are typically retained for a period of seven (7) years following the completion of your trek, in accordance with standard business record-keeping practices in Nepal.

6. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Subject to applicable law, you may have the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information, subject to our legal retention obligations;
• Withdraw consent to marketing communications at any time.

Requests may be submitted to info@hippietreknepal.com. We will respond within a reasonable timeframe.

8. Children’s Privacy

The Site and Services are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from minors without the consent of a parent or legal guardian.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Effective Date” at the top of this document will be updated accordingly. Continued use of the Site following any changes constitutes acceptance of the revised Policy.

10. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at info@hippietreknepal.com.